How to: Email Blacklist Removal

How to: Email Blacklist Removal

If you regularly send transactional/marketing emails you may have ran into a problem of emails not getting being delivered, out of many reasons one reason is that your IP might have been blacklisted on a spam monitor. These companies maintain a list of IPs who send out email spam, and email servers use services of these spam monitors to check if the sender IP address is listed on the spam monitor.

 

If it is listed on one of the many spam monitors (such as BARRACUDA) it is highly likely that most popular email companies will not accept your email as they consider you a spammer sending spam emails.  Today this tutorial is about Email Blacklist Removal, which is a process of getting your IP removed from those spam monitors.

 

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Check if IP Is Backlisted

First thing you need to check is that are you even listed on a blacklist or not because if your emails are not getting delivered there can be many other reasons. So make sure that you are listed on a black list, otherwise, you need to follow a different path to fix email deliverability.

 

Go to https://mxtoolbox.com/blacklists.aspx

 

 

  1. Enter the IP address that you want to check against blacklist monitors and click Blacklist Check.
  2. You can see that the searched IP is listed on BARRACUDA spam monitor, and probably mail from this IP won’t be reaching to the inbox of most popular email service providers (Google, Outlook, etc) or maybe they completely reject your email.

 

At this point, you are sure that you are listed on a blacklist and you need to do something about it. We will start discussing how to get delisted from few spam monitors.


Resolve the problem first

 

Before applying to get removed from any spam monitor, make sure that your server is not doing something fishy, so that you won’t get banned or even your removal appeal being completely rejected. You can check various server logs and try to identify what is happening on your server. Some useful commands are:

cat /var/log/maillog

journalctl -f | grep postfix

 

Try to inspect the log files and fix the issue before applying for removal. However if you just got a new server, and you found out that your IP is blacklisted, it is highly likely that old tenant of this IP did some email spamming, in this case ,you can just go ahead and submit removal request, you can explain in the removal request that you just got the fresh virtual machine/ dedicated server and someone previously did something due to which your IP is black listed.

 

If doing this is too much for you, you can sign up with us and let our experts do this for you. We offer 3 days free trial no credit card required start free with our managed vps now. We also help our customers with email problems.

 


Get your IP removed from Barracuda Spam Monitor

To get your IP removed from Barracude visit the removal request page.

 

 

  1. Enter server IP Address you want to get removed from the spam monitor.
  2. Email address where you will be contacted.
  3. Your modile phone number.
  4. Provide the reason, I just entered an example reason. Make sure you provide a valid reason for removal.
  5. And finally, submit your request.

 

It usually takes then 12 hours to process your request, if you provided a valid reason then just sit back and relax.


Get your IP removed from Spamhaus Spam Monitor

 

To get your IP removed from Barracude visit the removal request page.

 

 

Enter your server IP Address in the box, it will first do a lookup and then give you options to remove if it is listed in the monitor. If your IP is on the list you will see something like:

 

 

In this case, IP was not directly listed on SPAMHAUS it was on ABUSEAT CBL blocklist, Click on CBL Lookup to get further details of this issue.

 

 

Here you can do the lookup again, come at the bottom of this page and click Remove to perform self-removal. Please note that even after removal, you might still not be able to send emails as your earlier abuse status might be cached on email servers, it will auto-heal in ca ouple of hours.

 

If doing this is too much for you, you can sign up with us and let our experts do this for you. We offer 3 days free trial no credit card required start free with our managed vps now. We also help our customers with email problems.


Get your IP removed from SORBS Spam Monitor

 

Updated on: June 27th, 2019

 

Recently we got a client whose IP was listed on SORBS monitor. It was very tricky to do an IP lookup on their site (we mentioned link for removal from their site below). So to lookup and get your IP delisted on SORBS, you need to be registered on their site. You can go here -> http://www.sorbs.net/cgi-bin/support

 

First register and do and IP lookup after you login, they will provide you an option to do lookup. It will then present you with information weather you are listed on the monitor or not. Now if you are owner of the IP space you can click Get Delisted. If you are not the owner of IP, you can’t get delisted automatically.

 

Just email [email protected], with reason explaining why you want this IP to be removed from their monitor. They are pretty fast in replying and if you have provided a valid reason your IP will be removed within few minutes.

 


Links to other Spam Monitor Removal Lists

 

We discussed the process of removal for two Spam monitors, process for other Spam Monitors are pretty much the same. I’ve listed the links to the removal page of other Spam Monitors below:

 

LashBack UBLhttp://blacklist.lashback.com/
Backscatter Blacklisthttp://www.backscatterer.org/?target=test
Barracuda Blacklisthttp://www.barracudacentral.org/rbl/removal-request
Invaluement Blacklisthttp://dnsbl.invaluement.com/lookup/
APNewshttp://www.apews.org/?page=index
SpamCop Blacklistwww.spamcop.net/bl.shtml
UCE Protect Blacklisthttp://www.uceprotect.net/en/index.php?m=7&s=6
Sorbs Blacklisthttp://www.sorbs.net/cgi-bin/support
Truncate BlacklistAutomatic Only

 

If doing this is too much for you, you can sign up with us and let our experts do this for you. We offer 3 days free trial no credit card required start free with our managed vps now. We also help our customers with email problems.

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